Frequently Asked Questions
Everything you need to know about our sustainable fashion and ordering process.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days for domestic orders and 10-21 business days for international destinations, depending on your location and selected shipping method.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel cannot be returned unless it is defective.
Are your materials ethically sourced?
Yes, we prioritize sustainability by using recycled fabrics, organic cotton, and eco-friendly dyes. We work exclusively with suppliers who meet strict ethical labor standards.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on the destination country.